A few people have asked about my "chair." I'm still fuming about it so this entry could be discombobulated.

I have NOT GOTTEN IT YET!

I ordered it on 11/23/11. They said it would be TWO to THREE weeks.

Three weeks was 12/16 roughly (giving them an extra day or two). No chair by 12/16.

I began calling the company on 12/12 (the Monday before the week it was due) just to see when it MIGHT be coming.

I tried using the link in their e-mail to "track" it but of course it would not work.

I tried going to their website and leaving messages there, but I kept getting a blank screen.

So, on 12/12, I called the company and a woman explained to me that the chair is being MADE SPECIFICALLY FOR ME IN CALIFORNIA and that once it is made, it will have to travel across the country to me.

OK. I can accept that. She said she would get a hold of the company in CALIFORNIA later (because of the 3-hour time difference) and call me back with any news.

She never called me back.

On 12/19 I called the company again and spoke with man #1 who checked and told me my chair was being made specially for me in PENNSYLVANIA.

As you can imagine, I could not hold it in any longer and I lost my temper with him. Poor guy. Anyway, he finally told me it was going to be shipped "TOMORROW" (12/20) and that it should take 1 to 2 days (from Pennsylvania to Massachusetts) to get here.

No chair by 12/21.

I called my credit card company on 12/21 to tell them the whole sordid story and I began a "dispute" about this amount. Even though I had not even received my statement from the CC company yet, they said that the chair company had already been paid.

Does that make sense? Paid before I'd gotten my statement so I could check to make sure everything on there was really mine? I got it online but didn't get it in the mail til a few days later.

So we started the dispute "paperwork".

It is 12/23 now. It is officially one week late. I don't know how long I am supposed to wait for my chair before I go through with the dispute and cancel the order.

Today I called the company AGAIN and spoke with lady #2. Poor thing. She got my wrath in spades. I kept saying that I know it wasn't her fault but that I was ripping mad about all of this. After 18 minutes on this phone call, she wanted to end the phone call and said she would call me back NEXT TUESDAY, 12/27, with any new information because the place that ships chairs is CLOSED TODAY UNTIL NEXT TUESDAY.

Can you FEEL MY ANGER??????

So that is where we stand with my chair. Mind you, I think I mentioned that the ONLY place in the whole world I am without pain is in my recliner chair, with the footrest UP, which I cannot do with my old chair because it won't work right. So that means there is no place I can go to relieve my hip/leg pain. At all. All day or all night.

I am starting to feel like a zombie with no sleep, and pain all the time, and my chair in limbo.

Did I ever tell you I hate Christmastime too? Well, yes, I do. So it doesn't help that it's that darn time of year now, as well. Bah Humbug!

My Chair

DO NOT BUY ANYTHING FROM THIS COMPANY! EVER!

No cheers - only jeers from here,

Bex

ADDENDUM: This is rich. I JUST got a call from Recliner City, from some poor woman who doesn't know my ire, and she innocently told me that anything that was supposed to be shipped after 12/16 will be delayed now until after JANUARY 3, 2012. Next year!

I went through the whole rigmarole with her, poor thing, all the while saying "I know it's not YOUR fault..." but I'll just bet I ruined her morning too. Well, kiss my grits.

The saga continues...

~ ~ ~ ~ ~ ~ ~ ~ ~ ~

I think I could turn and live awhile with the animals...
They are so placid and self-contained,
I stand and look at them sometimes half the day long.

They do not sweat and whine about their condition,
They do not lie awake in the dark and weep for their sins,
They do not make me sick discussing their duty to God,
Not one is dissatisfied... not one is demented with the mania of owning things,
Not one kneels to another nor to his kind that lived thousands of years ago,
Not one is respectable or industrious over the whole earth.

~ [Walt Whitman, from "Leaves of Grass, No. 32"] ~

Thoughts from Crow Cottage (soon to be retired)
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Previous Entry :: Next Entry Read/Post Comments (20) Share on Facebook		2011-12-23 10:55 AM Recapping the Chair Saga... A few people have asked about my "chair." I'm still fuming about it so this entry could be discombobulated. I have NOT GOTTEN IT YET! I ordered it on 11/23/11. They said it would be TWO to THREE weeks. Three weeks was 12/16 roughly (giving them an extra day or two). No chair by 12/16. I began calling the company on 12/12 (the Monday before the week it was due) just to see when it MIGHT be coming. I tried using the link in their e-mail to "track" it but of course it would not work. I tried going to their website and leaving messages there, but I kept getting a blank screen. So, on 12/12, I called the company and a woman explained to me that the chair is being MADE SPECIFICALLY FOR ME IN CALIFORNIA and that once it is made, it will have to travel across the country to me. OK. I can accept that. She said she would get a hold of the company in CALIFORNIA later (because of the 3-hour time difference) and call me back with any news. She never called me back. On 12/19 I called the company again and spoke with man #1 who checked and told me my chair was being made specially for me in PENNSYLVANIA. As you can imagine, I could not hold it in any longer and I lost my temper with him. Poor guy. Anyway, he finally told me it was going to be shipped "TOMORROW" (12/20) and that it should take 1 to 2 days (from Pennsylvania to Massachusetts) to get here. No chair by 12/21. I called my credit card company on 12/21 to tell them the whole sordid story and I began a "dispute" about this amount. Even though I had not even received my statement from the CC company yet, they said that the chair company had already been paid. Does that make sense? Paid before I'd gotten my statement so I could check to make sure everything on there was really mine? I got it online but didn't get it in the mail til a few days later. So we started the dispute "paperwork". It is 12/23 now. It is officially one week late. I don't know how long I am supposed to wait for my chair before I go through with the dispute and cancel the order. Today I called the company AGAIN and spoke with lady #2. Poor thing. She got my wrath in spades. I kept saying that I know it wasn't her fault but that I was ripping mad about all of this. After 18 minutes on this phone call, she wanted to end the phone call and said she would call me back NEXT TUESDAY, 12/27, with any new information because the place that ships chairs is CLOSED TODAY UNTIL NEXT TUESDAY. Can you FEEL MY ANGER?????? So that is where we stand with my chair. Mind you, I think I mentioned that the ONLY place in the whole world I am without pain is in my recliner chair, with the footrest UP, which I cannot do with my old chair because it won't work right. So that means there is no place I can go to relieve my hip/leg pain. At all. All day or all night. I am starting to feel like a zombie with no sleep, and pain all the time, and my chair in limbo. Did I ever tell you I hate Christmastime too? Well, yes, I do. So it doesn't help that it's that darn time of year now, as well. Bah Humbug! My Chair DO NOT BUY ANYTHING FROM THIS COMPANY! EVER! No cheers - only jeers from here, Bex ADDENDUM: This is rich. I JUST got a call from Recliner City, from some poor woman who doesn't know my ire, and she innocently told me that anything that was supposed to be shipped after 12/16 will be delayed now until after JANUARY 3, 2012. Next year! I went through the whole rigmarole with her, poor thing, all the while saying "I know it's not YOUR fault..." but I'll just bet I ruined her morning too. Well, kiss my grits. The saga continues... ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ I think I could turn and live awhile with the animals... They are so placid and self-contained, I stand and look at them sometimes half the day long. They do not sweat and whine about their condition, They do not lie awake in the dark and weep for their sins, They do not make me sick discussing their duty to God, Not one is dissatisfied... not one is demented with the mania of owning things, Not one kneels to another nor to his kind that lived thousands of years ago, Not one is respectable or industrious over the whole earth. ~ [Walt Whitman, from "Leaves of Grass, No. 32"] ~ Read/Post Comments (20) Previous Entry :: Next Entry Back to Top