AARGH!!! I am so frustrated right now I could just scream. Okay, so maybe my cardiologist is a very good doctor, but his staff is a bunch of retards.

I've been trying to get in contact with them for a while now to figure out what the hell is going on with me. The heart monitor was turned in a week and a half ago (and my doctor appointment was two weeks ago). I was supposed to hear back from them a week ago. So, today I called - again - to find out what was going on. It took them forever to find me in their system (they had me under Rosa Bowlenjir) because they had my name wrong. This should be fun when they submit things to my insurance. I've been telling them my correct name every fucking time I talk to them and they STILL don't have it right. They asked if I turned the monitor in and I told them that it was turned in a week and a half ago. They said they would have someone call me so I kept my home line open.

Later in the day I turned on my cell and there was a message on it saying that I needed to call them back. I didn't know why they called my cell when my home line was open (later I find out that they said they only got the machine at home - they then recited Rob's work number as my home number - you would think that "Hi, you've reached Robert in Human Resources" would give them some idea that this was not my home number). Once again it took them forever to find me in the system. Once again I had to correct them on my name (and when she called me Miss. Bollinger and I corrected her that it's Bollinger-Rossel she said "whatever" - fucking rude).

I was told that the person with the information was on the phone and that I would get a call back. I asked how long it would be because I needed to log on. They had no idea. So I waited. And waited. And waited some more. In the meanwhile I spoke with Rob on my cell and it was after 5pm, so he called to see if they were even still open. They weren't. So much for calling me back.

I really feel like I'm getting the run around with this doctor's office and that REALLY bothers me. Sure, this cardiologist might be the best in L.A., but what does that matter when his staff won't get back to me on my diagnosis? I have another appointment with him on the 9th. When I'm in, I'll be letting him know that if his staff continues to be rude to me, continues to get my name wrong, and continues to give me the run around on a very important diagnosis that I'll find another doctor to see. I am so annoyed at all of this right now.

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