Buffalo Gal

A couple days ago I wrote about our ongoing battle to get a ridiculously erroneous cable bill corrected.
I have spoken to all variety of "helpdesk" oxymorons and written several emails to the customer care contact point.
In the last one I attached a link to the blog.
That got their attention.
Still no corrected bill, but at 5:15 this morning they cut off my cable and cable modem.
There is, of course, no one at the number that flashed on the screen in lieu of the movie I was watching.
I wasn't asking for an apology or any compensation for all the hours lost on this nonsense.
Just an acurate bill.
Obviously, I deserve to be punished.

PS - Since I'm working on AOL dial up now, I'll have to type much slower.

Copyright 2004 Judi Griggs

Buffalo Gal Judi Griggs I'm a communications professional, writer, cynic, mother, wife and royal pain. The order depends on the day. I returned to my hometown in November 2004 after a couple of decades of heat and hurricanes. I can polish pristine copy, but not here. This is my morning exercise -- 20-minute takes without a net or spellcheck. It's easier than sit ups for me. No guarantee what it will be for you. Clicking on the subscribe link will send you an email notice when each new entry is posted.
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Previous Entry :: Next Entry Read/Post Comments (2) Share on Facebook		2004-06-24 6:02 AM Playing Monopoly Part Two: Rule 1 - The Cable Company Always Wins A couple days ago I wrote about our ongoing battle to get a ridiculously erroneous cable bill corrected. I have spoken to all variety of "helpdesk" oxymorons and written several emails to the customer care contact point. In the last one I attached a link to the blog. That got their attention. Still no corrected bill, but at 5:15 this morning they cut off my cable and cable modem. There is, of course, no one at the number that flashed on the screen in lieu of the movie I was watching. I wasn't asking for an apology or any compensation for all the hours lost on this nonsense. Just an acurate bill. Obviously, I deserve to be punished. PS - Since I'm working on AOL dial up now, I'll have to type much slower. Copyright 2004 Judi Griggs Read/Post Comments (2) Previous Entry :: Next Entry Back to Top