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Bad customer!
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Mood:
Guilty

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Ok, everyone, let me just frame this entry by admitting I am going to look really bad.

It turns out Timbuk3 or UPS never lost the bag I ordered. The whole damn time it was at my house.

The reason I never found the box makes sense, alright, but it doesn't really provide a good excuse for badgering Timbuk3 to produce another $150 bag for me.

Here is my explanation, it is going to seem a little off-topic but here goes:

My roommate Jonathan, the construction worker, owns three cars, all pre-1976 models. He's got a 1970 BMW 2-dr sedan, a 1976 Bronco with removable top, and a 1968-70 (I'm guessing) VW Bug convertible. All these cars amount to a lot of service requirements and repairs. Over the last two months, Jon's been ordering car parts from various places on the Internet and over the phone. A lot of boxes came over the holidays and they were stacking up on this dresser by his room. When I got home from the holidays, around Dec. 28, I noticed these boxes, checked the addressee labels on a couple of them, but they all appeared to be for him. Secondly, shaking a few of them produced that tell-tale sound of loose metal car parts within.

I guess that one of the last boxes I failed to meticulously check contained the Timbuk3 bag. Whoopsie.

All this was found out AFTER the company put a rush order on the replacement bag on Thursday afternoon. It's a custom order, so I can't really call to cancel it because they would be left with a bag they can't resell anyway.

I am going to write them a nice letter thanking them for their good deeds. I will fail, however, to mention any of the above.


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