I hate beaurocracies. I hate red tape. I hate customer service reps. And I hate when they all come together to fuck me over.

When I was laid off (before Christmas), I was given the chance to sign up for COBRA to continue my health insurance. An important thing in general, but especially when you're pregnant and your husband has chronic nerve pain. I sent in my form like a good little girl, and waiting to receive my confirmation and billing statement in the mail.

For some reason (most likely their error, but they are blaming me, which is ridiculous because Peat checked my form before I sent it), they said I signed up for Dental instead of Medical. Who wants just Dental?? "Oh, yeah, I need to get my teeth cleaned 8 times a year, but screw the rest of my general health." Whatever, to each his own.

So I called them. Nothing was fixed. I called again. Nothing was fixed. I faxed them. Nothing was fixed. I called and faxed, called and faxed, called and faxed. From January 19 until today, I have been fighting with them. I have sent a total of 5 faxes and spoken to 4 customer service reps, some of them more than once.

[One guy WENT TO LUNCH WHILE I WAS ON HOLD. I will wait to complain about that guy once this is all over. I have his name and extension, and I will have his job. (But not until I'm insured again. God forbid he catches wind of my complaint and does something to my file.)]

Peat had to get involved on Friday because I was out. He, too, spoke to a customer service rep and sent a fax.

I called today to confirm they received this last fax, and the customer service rep said they had fixed the problem - I am receiving Dental as originally noted. WHAT?!?!? I finally FREAKED THE FUCK OUT ON THE PHONE and spoke to a supervisor.

The supervisor said it should all be fixed tomorrow.

I hope that's true. But I am not holding my breath. I don't want to pass out and need a doctor - I'm not insured!