Praise the lord...finally, yes really finally, Verizon has connected my DSL and I'm cookin' with speed again, internet wise.

Oh, I'm still having to deal without TiVo and satellite. There's just something incestuous and bad about Comcast cable TV to me. Not sure why, but I'm dealing...

But the "hell" that I've been through over the past week with a multitude of customer service reps at Verizon is something that I just don't want to repeat any time soon. If I have to call that 800# again, give them my phone number again, tell them I want to talk with tech support again, listen to their "helpful hints" about powering down my modem, etc. again, I'm just going to scream.

On the other hand, I'm grateful and glad that I'm capable of that scream.