Books and other stuff I feel like discussing
By education and experience - Accountant with a specialty in taxation. Formerly a CPA (license has lapsed). Masters degree in law of taxation from University of Denver. Now retired. Part time work during baseball season as receptionist & switchboard operator for the Colorado Rockies. This gig feeds my soul in ways I have trouble articulating. One daughter, and four grandchildren. I share the house with two cats; a big goof of a cat called Grinch (named as a joke for his easy going "whatever" disposition); and Lady, a shelter adoptee with a regal bearing and sweet little soprano voice. I would be very bereft if it ever becomes necessary to keep house without a cat.
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Another first
I filled out a police report tonight.
It was cold and rainy at Coors Field tonight, 47 degrees at game time. We had a half hour delay for the first pitch, so the evening seemed to drag. Not very many phone calls, very few people seeking help with ticket problems, time to read and watch the game and visit with co workers. At about 9 pm, a call came in from someone who was upset at stadium employees (not the players, but concession workers and ushers) being required to work in the rain. Claiming to represent a federal agency, he wanted to speak to management, and when we said that no management personnel were available that late in the evening, his responses escalated both in fervor and in choice of salty language. When he refused to give me a phone number or name, and when he began to curse me, I hung up. He called back, berating me for breaking the connection and his threats began to include getting me fired first thing tomorrow morning, and then moved on to fairly specific threats against the stadium. So I kept him on the line, and gestured to a co worker to call for the police. A very easy going sergeant entered the lobby, took the handset of my phone, and spoke to the guy, inviting him to come to the lobby to discuss things in person.
He didn't show up, although he did call back a third time, on this call wanting more information about the sergeant. He informed us that he was going to file a complaint with police headquarters in the morning. Four cops, the sergeant, my supervisor, and the stadium employee who handles the phone system stayed in the lobby for nearly an hour. The caller ID display didn't give much useful information on any of the calls, but what it did provide may give the phone company enough clues to get a number.
Even though the sergeant and I agreed that he was probably drunk, no one thought I had over reacted. That was more than a little reassuring.
We get training about every third year or so on how to handle telephoned threats. In seven years of doing this, this is only the second time I perceived a caller to have a potential for real danger. In a way, I was kind of startled how easy it was to stay calm and do the right thing.
I was also kind of startled to realize that it didn't really relieve the tepid quality of the evening. In a way, I was happy to have something different happen, and some new people (the cops) to talk to for awhile.
My first police report! How I wish Mr W was here so I could tell him the whole thing! And thanks to all of you for standing in for him!
It was cold and rainy at Coors Field tonight, 47 degrees at game time. We had a half hour delay for the first pitch, so the evening seemed to drag. Not very many phone calls, very few people seeking help with ticket problems, time to read and watch the game and visit with co workers. At about 9 pm, a call came in from someone who was upset at stadium employees (not the players, but concession workers and ushers) being required to work in the rain. Claiming to represent a federal agency, he wanted to speak to management, and when we said that no management personnel were available that late in the evening, his responses escalated both in fervor and in choice of salty language. When he refused to give me a phone number or name, and when he began to curse me, I hung up. He called back, berating me for breaking the connection and his threats began to include getting me fired first thing tomorrow morning, and then moved on to fairly specific threats against the stadium. So I kept him on the line, and gestured to a co worker to call for the police. A very easy going sergeant entered the lobby, took the handset of my phone, and spoke to the guy, inviting him to come to the lobby to discuss things in person.
He didn't show up, although he did call back a third time, on this call wanting more information about the sergeant. He informed us that he was going to file a complaint with police headquarters in the morning. Four cops, the sergeant, my supervisor, and the stadium employee who handles the phone system stayed in the lobby for nearly an hour. The caller ID display didn't give much useful information on any of the calls, but what it did provide may give the phone company enough clues to get a number.
Even though the sergeant and I agreed that he was probably drunk, no one thought I had over reacted. That was more than a little reassuring.
We get training about every third year or so on how to handle telephoned threats. In seven years of doing this, this is only the second time I perceived a caller to have a potential for real danger. In a way, I was kind of startled how easy it was to stay calm and do the right thing.
I was also kind of startled to realize that it didn't really relieve the tepid quality of the evening. In a way, I was happy to have something different happen, and some new people (the cops) to talk to for awhile.
My first police report! How I wish Mr W was here so I could tell him the whole thing! And thanks to all of you for standing in for him!
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