One of the pleasures of working where I work is that we have a really awesome IT support staff. Just an example:

Yesterday, I discovered that my computer was not equipped with a CD burner. And this was a bit of a problem, because I needed to burn a CD, and expect to need to burn them quite frequently for the duration of this project that I'm working on now.

So, I went to our web system for filing trouble tickets, opened a form, and typed, "I need a CD burner for my desktop machine."

And in less than 24 hours, I had one installed. No approvals, no explaining why I needed it, no haggling. Boom.

I must use this power only for good.

Also, I had a network connection problem earlier today, and they came by within 10 minutes of my filing the ticket and fixed the problem right away. Yay!

I love it when things work.